1. Agreement to Terms
By accessing or using the website and services of Shaun's Marketing Ltd ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.
These Terms apply to all visitors, users, and clients who access or use our services. By using our services, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.
2. Description of Services
Shaun's Marketing Ltd provides professional digital marketing services, including but not limited to:
SEO Services
Search Engine Optimization to improve website visibility
Social Media Marketing
Strategic social media management and advertising
Email Marketing
Email campaign creation and management
Marketing Strategy
Comprehensive marketing planning and consulting
Specific services, deliverables, timelines, and fees will be detailed in individual service agreements or statements of work.
3. Client Responsibilities
As a client of Shaun's Marketing Ltd, you agree to:
- Provide accurate, complete, and up-to-date information necessary for service delivery
- Make timely payments as specified in service agreements
- Provide necessary access to websites, social media accounts, or other platforms as required
- Respond to requests for feedback, content approval, or decisions in a timely manner
- Comply with all applicable laws, regulations, and platform policies
- Not engage in any illegal, unethical, or deceptive marketing practices
Delays caused by the client in providing necessary information or approvals may impact project timelines and deliverables.
4. Payments and Fees
Fees for services will be specified in individual service agreements. Our standard payment terms are as follows:
Payment Terms
We reserve the right to suspend or terminate services for accounts with overdue payments. Clients are responsible for any taxes associated with services provided.
5. Intellectual Property Rights
Ownership of intellectual property is subject to the following:
Client Materials
The client retains ownership of all materials, content, and intellectual property provided to us for use in providing services.
Deliverables
Upon full payment of all fees, the client receives ownership of final deliverables specifically created for the client as outlined in the service agreement.
Company Rights
Shaun's Marketing Ltd retains ownership of:
- Pre-existing materials, methodologies, and proprietary information
- Tools, software, frameworks, and processes developed by the Company
- The right to display client work in our portfolio (unless otherwise agreed in writing)
6. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of the business relationship. Confidential information includes but is not limited to:
- Business strategies, plans, and financial information
- Customer lists and contact information
- Proprietary methodologies and processes
- Unpublished marketing plans and campaigns
This confidentiality obligation survives termination of the business relationship and continues for a period of three (3) years after disclosure.
7. Limitation of Liability
To the maximum extent permitted by law, Shaun's Marketing Ltd shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from third-party actions or platform changes
- Results that do not meet specific business goals or expectations
Important Limitation
Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the total amount paid by you for the specific service giving rise to the claim in the six (6) months preceding the claim.
8. Termination
Either party may terminate a service agreement with written notice as follows:
With Cause
Immediate termination for material breach of these Terms
Without Cause
30 days written notice for ongoing service agreements
Upon termination, the client shall pay for all services rendered up to the termination date. Any pre-paid services will be refunded on a pro-rata basis, minus any costs incurred.
9. Indemnification
You agree to indemnify, defend, and hold harmless Shaun's Marketing Ltd and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:
- Your use of our services
- Your violation of these Terms of Service
- Your violation of any third-party rights
- Any content or materials you provide to us
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or our services shall be resolved as follows:
- Negotiation: Parties will attempt to resolve the dispute through good faith negotiation
- Mediation: If negotiation fails, parties agree to mediate the dispute
- Legal Action: If mediation fails, either party may pursue legal action in the courts of England and Wales
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.
Your continued use of our services after any modification indicates your acceptance of the updated Terms. It is your responsibility to review these Terms periodically for changes.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Shaun's Marketing Ltd
Website: shaunsmarketingltd.com
Email: info@shaunsmarketingltd.com
For legal notices, please allow 5-7 business days for a response.